Software for Branch Appointment Scheduling
& Walk-In Queuing

Better Lobby is the visitor management solution credit unions need to ensure member satisfaction, sales effectiveness, and optimal
employee utilizations.

Meet with members by video for appointments or unscheduled service using Better Lobby. Click here to learn more

About Better Branches Technology

As our name suggests, our purpose is to help credit unions manage and improve the appointment handling, queuing, sales, and service that takes place in the evolving branch. While accomplishing this, we also equip management to
effectively manage service quality and branch labor costs.

It all started in the summer of 2003 when a large Californian credit union teamed with The Poulton Consulting Group and Performance Systems
International to conceptualize, design, and build a system for perfecting the member’s account opening experience.

Our Products

Better Lobby

Better Lobby is the visitor management Solution credit unions ...
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Flexible Branches Video Meetings

Flexible Branches module extends Better Lobby Visitor Management system...
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Wall Display

Better Lobby Wall Display improves branch service by making it easy ...
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Main Service Queue

By easily and efficiently queuing incoming branch visitors and ...
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Online Queuing of Visits

Online Queuing enables branch visitors to place their name ...
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Kiosk for Self Check-In and Concierge

Better Lobby Kiosk delivers important features requested by credit unions ...
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credit union appointments

The Better Lobby Solution supports two Appointment Modules ...
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Solution Cost

An affordable multiple-module application for branch visitor queuing ...
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Become a Partner

Better Branches Technology helps credit unions manage and
improve the appointment handling, queuing, sales, and service that takes place in the evolving branch.

Denise L – VP Northern CU.

"Better Branches has superb project management skills and they have consistently met every expectation and deadline. We are confident they will be just as organized and responsive when we roll out these new projects."

Tammy M. VP of Ops Gulf Coast Community FCU

Our staff just loves working with the system because it is very intuitive and offer great features and functionality.

Alisha J – SVP Ideal CU.

"Working with Better Branches has been a great experience. Their support is simply amazing and their collection of best practices has been invaluable in making this project a complete success for us. I highly recommend them to any credit union."

Joy G. VP First Community (Houston) CU.

"The Better Branches team is extremely responsive and their technical support is awesome. I would give Better Branches a 10 out of 10 for both support and software reliability – I really can’t imagine a better partnership."


Schedule a Demo

Request a web demonstration to learn more. We demonstrate to only one CU at a time, but your staff can attend from different locations.

To request a demo, simply press the “demo” button below and complete the request that appears. A Better Branches Technology representative will contact you within one business day and provide a choice of dates and times suitable for your time zone.