Software for Branch Appointment Scheduling
& Walk-In Queuing

Better Lobby is the visitor management solution credit unions need to ensure member satisfaction, sales effectiveness, and optimal
employee utilizations.

Demo Request
A photo of two people sitting outside a credit union, meeting and talking about Better Lobby software platform. On of the people are using a laptop that is running the better lobby, lobby management solution on the computer.

Meet with members by video for appointments or unscheduled service using Better Lobby. Click here to learn more

About Better Branches Technology

As our name suggests, our purpose is to help credit unions manage and improve the appointment handling, queuing, sales, and service that takes place in the evolving branch. While accomplishing this, we also equip management to
effectively manage service quality and branch labor costs.

It all started in the summer of 2003 when a large Californian credit union teamed with The Poulton Consulting Group and Performance Systems
International to conceptualize, design, and build a system for perfecting the member’s account opening experience.

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Our Products

Better Lobby

Better Lobby is the visitor management Solution credit unions ...
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Flexible Branches Video Meetings

Flexible Branches module extends Better Lobby Visitor Management system...
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Wall Display

Better Lobby Wall Display improves branch service by making it easy ...
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Main Service Queue

By easily and efficiently queuing incoming branch visitors and ...
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Online Queuing of Visits

Online Queuing enables branch visitors to place their name ...
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Kiosk for Self Check-In and Concierge

Better Lobby Kiosk delivers important features requested by credit unions ...
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credit union appointments

The Better Lobby Solution supports two Appointment Modules ...
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Solution Cost

An affordable multiple-module application for branch visitor queuing ...
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A photo of people in a credit union looking over a proposal from better branches technology for a contract for better lobby software platform. The people in the photo first requested a demo from better branches technology for the lobby management solution.

Schedule a Demo

Demo Request

Become a Partner

Better Branches Technology helps credit unions manage and
improve the appointment handling, queuing, sales, and service that takes place in the evolving branch.

Denise L – VP Northern CU.

"Better Branches has superb project management skills and they have consistently met every expectation and deadline. We are confident they will be just as organized and responsive when we roll out these new projects."

Tammy M. VP of Ops Gulf Coast Community FCU

Our staff just loves working with the system because it is very intuitive and offer great features and functionality.

Alisha J – SVP Ideal CU.

"Working with Better Branches has been a great experience. Their support is simply amazing and their collection of best practices has been invaluable in making this project a complete success for us. I highly recommend them to any credit union."

Joy G. VP First Community (Houston) CU.

"The Better Branches team is extremely responsive and their technical support is awesome. I would give Better Branches a 10 out of 10 for both support and software reliability – I really can’t imagine a better partnership."

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Blog

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Implementing Appointment Scheduling Software in Financial Institutions

In today’s fast-paced world, where time is often considered more valuable than money, financial institutions are increasingly turning to technology solutions like appointment scheduling software to enhance operational efficiency and improve customer service. This article explores the process of implementing such software in financial institutions, highlighting the benefits, challenges, and key strategies to ensure success. […]
appointment_cu_banner_credit_union

How Better Lobby Appointments Can Improve Your Member Service Strategy

In today’s competitive landscape, credit unions are continuously seeking innovative strategies to enhance member service and operational efficiency. One pivotal area that holds significant promise is appointment management. Better Lobby Appointments offers a sophisticated solution designed specifically for credit unions, aiming to transform the traditional appointment setting into a dynamic tool that boosts member satisfaction […]

Schedule a Demo

Request a web demonstration to learn more. We demonstrate to only one CU at a time, but your staff can attend from different locations.

To request a demo, simply press the “demo” button below and complete the request that appears. A Better Branches Technology representative will contact you within one business day and provide a choice of dates and times suitable for your time zone.

Demo Request
Three screenshots of the Better Lobby mobile booking tool, part of the appointment module. The screenshots are on a desktop, tablet, and cellphone screens. The page of the better lobby mobile booking tool that is shown is the page where credit union members and credit union visitors select the times and date they would like to have an appointment with the credit union.