The Better Lobby Solution supports two Appointment Modules. The first module is used by staff to manage Branch Appointments within the Credit Union. These are branch specific and can be either assigned to a person or the branch (ie non-personal). The second module provides members with the online ability to schedule appointments at their preferred branch without the involvement of staff.

Branch Appointment Calendar Module (staff-facing) – Better Lobby / Appointment Calendar provides an enterprise-wide, branch specific appointment calendar for each employee, making the creation and updating of client appointments remarkably fast and easy. The calendar notifies users of arriving appointments as they are (more about Branch Appointment Calendar…)

Mobile Appointment Booking Tool (member-facing) – This Mobile Appointment Scheduler is a key component of every CU's Future Branch strategy. The importance of providing easy access to branch appointments with staff will only grow as members increase their use of mobile devices to manage their finances and organize their lives. (more about Mobile Appointment Booking Tool…)
- Better Lobby Overview
- Traditional & Retail Branch Use
- Modules Overview
- Main Service Queue
- Main Service Queue - Benefits
- Main Service Queue - Features
- Staff Availability & Productivity
- Referrals & Cross-sell Tracking
- Wall Display of Main Service Queue
- Kiosk for Self Check-in and Concierge
- Online Queuing of Visits
- Branch Appointments Modules
- Branch Appointment Calendar
- Mobile Appointment Booking Tool
- Flexible Branches Video Meetings
- Solution Cost