BluCurrent Credit Union in Springfield, MO has incorporated video conferencing into its three branches.  Although they are only a $158 million-asset credit union, BluCurrent invested in the technology and video conferencing has been very well received by their members.

We developed our Branch Video Meeting Queues to help credit unions provide full support to any local market without the need for expert staff to be physically present at each branch. Better Lobby Video Meeting Queue Module (VMQ) extends your Better Lobby Branch Queue beyond the branch so that the queue can be seen and served by expert staff located elsewhere.

Key Takeaway: Video conferencing is coming to CUs of all sizes and the best way to manage it is via our VMQ software which provides the member service management component missing from video conferencing systems.