We are excited about the latest enhancements to our Better Lobby Kiosk that are now available in Version 5.0.

It includes some valuable new features:

•          Text Me When I’m Soon to be Served – optional text feature available to advise visitors when they are near the top of the service queue.

•          Text Me an Appointment Link – this kiosk link makes it easy for visitors at busy branches to open the Mobile Appointment Booking Tool on their mobile device.

•          Support for Online Queuing.

Key Takeaway: This provides a way for credit unions to leverage SMS technology to enhance the member experience, while building another bridge from the digital channel to the branch.