We are excited about the latest enhancements to our Better Lobby Kiosk that are now available in Version 5.0.
It includes some valuable new features:
• Text Me When I’m Soon to be Served – optional text feature available to advise visitors when they are near the top of the service queue.
• Text Me an Appointment Link – this kiosk link makes it easy for visitors at busy branches to open the Mobile Appointment Booking Tool on their mobile device.
• Support for Online Queuing.
Key Takeaway: This provides a way for credit unions to leverage SMS technology to enhance the member experience, while building another bridge from the digital channel to the branch.