Technology is making everyday tasks easier—and credit unions are no exception. Better Lobby’s QR Code Kiosk is a game-changer for credit unions looking to provide a smoother, more convenient check-in experience for members. Instead of using a shared touchscreen or kiosk, members can simply scan a QR code with their own device and check in for service.
Let’s explore how this feature benefits both credit unions and their members.
How Does the QR Code Kiosk Work?
Using the QR Code Kiosk is incredibly easy:
- The member arrives at the credit union and sees a QR code displayed on a sign or poster.
- They scan the QR code with their smartphone.
- A check-in form opens on their phone, allowing them to enter their information.
- They join the queue without ever touching a shared device.
It’s that simple! No more waiting in line for a kiosk or handling public touchscreens.
Why Credit Unions Love the QR Code Kiosk
✅ Reduces Equipment Costs – Fewer kiosks to manage and replace, saving your credit union money.
✅ Faster Check-Ins – Members can check in from their phone in seconds.
✅ Better Member Experience – No waiting in line at a kiosk, just scan and go!
✅ Safe and Contact-Free – Ideal for health-conscious members who prefer a touch-free option.
✅ Works on Any Device – No app required! Members just use their phone’s camera.
Convenient QR Code Display Options
Better Lobby makes it easy for credit unions to print QR codes in multiple sizes, so they can be placed anywhere:
📄 8.5in × 11in – Perfect for posters, signs, and tabletops.
📜 4in × 6in – Ideal for smaller displays at service counters.
💳 2in × 3.5in (business card size) – Great for handing out or attaching to brochures.
With multiple options, credit unions can place QR codes in the best locations for their branch layout.
Better Lobby Kiosk Module
While the QR Code Kiosk is a fantastic feature, it’s just one part of the Better Lobby Kiosk Module, which is designed to improve member flow and staff efficiency at credit unions. Whether your credit union uses a physical kiosk or a QR code check-in, Better Lobby’s Kiosk Module helps manage the queue and provide a smooth check-in experience.
Key Features of the Better Lobby Kiosk Module:
✅ Standard Kiosk Check-In – Members can use a credit union-provided touchscreen device to check in for service, select their reason for visiting, and enter any necessary details.
✅ QR Code Kiosk Check-In – Members who prefer a contact-free option can scan a printed QR code and check in using their own mobile device.
✅ Customizable Check-In Options – Credit unions can configure their own check-in questions and options based on their services and branch needs.
✅ Real-Time Queue Updates – The kiosk system updates the member queue in real-time, ensuring that staff knows who is waiting and what services they need.
✅ Integration with Wall Displays – Members can see their place in line on a Better Lobby Wall Display, making it clear who’s next and preventing confusion or frustration.
✅ Multilingual Support – The kiosk module offers Spanish language support, with an option to add a third language, ensuring accessibility for a diverse member base.
By offering both traditional kiosk check-in and the new QR Code Kiosk, Better Lobby provides flexibility for credit unions while reducing wait times and improving the overall member experience.
Why Now Is the Time to Upgrade
Credit unions are always looking for ways to improve member service, reduce costs, and make branch visits more efficient. The QR Code Kiosk from Better Lobby helps achieve all of these goals while keeping things simple for members and staff.
Interested in seeing how the QR Code Kiosk can work for your credit union? Contact Better Lobby today for a demo!