Simplify Branch Operations with Better Lobby – Tailored for Small Credit Unions
Running a small credit union with 1 to 5 branches means every staff member and every minute matters. Better Lobby offers affordable, easy-to-use lobby management tools designed specifically for smaller teams. With our software, you can deliver top-tier service, improve member satisfaction, and streamline daily operations—without needing a large IT department or complex setup.
Why Small Credit Unions Choose Better Lobby
✅ Easy to Use, Easy to Set Up
Better Lobby is simple and intuitive. Your team can learn the system quickly without lengthy training or complicated tech. Get up and running fast with support when you need it.
✅ Cost-Effective Solutions
Our software is scalable and budget-friendly, providing powerful features without the hefty price tag. You only pay for the branches you need, and we offer discounts for multi-year contracts.
✅ Support You Can Count On
With Better Lobby, you get responsive, knowledgeable customer support. Our team is known for fast replies and real solutions—typically answering within one business day.
Key Features for Small Credit Unions
Lobby Management System
Easily manage member check-ins, staff assignments, and lobby flow. Reduce confusion and long waits, even with a small team.
Appointment Scheduling
Let members book appointments online or by phone. Staff can prepare ahead of time, improving efficiency and reducing walk-in traffic during busy hours.
Kiosk & QR Code Check-In
Use your own tablet, laptop, or desktop as a check-in kiosk, or offer QR code check-in so members can use their own devices. Save on equipment costs while delivering a modern experience.
Wall Display for Queue Management
Show members who is next and reduce confusion in the lobby. A more organized branch keeps everyone calm and happy.
Online Queue and Video Meetings
Offer flexibility with online queuing and video meetings. Help members from anywhere, and provide specialized services without needing extra staff in each location.
Reports & Dashboards
Get insights into member visits, staff productivity, and peak times. Export reports in formats like CSV or Excel. Connect your data to business intelligence tools (Power BI, Tableau) for deeper insights.
Benefits for Small Credit Unions
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Serve Members Faster
Speed up check-ins and reduce wait times, even with a smaller team. -
Staff Smarter
Know when your busiest times are and staff accordingly. No more guesswork. -
Boost Member Satisfaction
Members appreciate quick, clear service. Keep them coming back with a smoother experience. -
Affordable Technology
Access powerful features without breaking the bank. Better Lobby grows with you. -
No IT Hassle
Cloud or on-site options available. For cloud, we handle the setup—so you can focus on your members.
Grow with Confidence
Better Lobby was built for credit unions, not banks. We understand your mission and your needs—especially when you’re managing a small team. Our software helps you provide the best service possible without adding extra stress or complexity.
Let’s make lobby management easier. Contact Better Lobby today to schedule a demo.