[Updated August 2025]
Members want convenience—and that means being able to book appointments anytime, anywhere from their phones. That’s why Better Lobby’s Mobile Appointment Booking Tool is designed with the modern credit union member in mind.
Whether it’s applying for an auto loan, updating account information, or meeting with a financial advisor, Better Lobby makes it easy and intuitive for members to get the help they need—on their schedule.
What Members Can Do with Mobile Booking:
📱 Choose Their Topic
From loans to new memberships, members select the reason for their visit upfront.
📍 Pick a Branch
They can choose the most convenient location, whether near home or work.
🕒 Select a Time and Staff Member
Members choose the time that works for them—and even the staff they’d like to meet with.
Why Credit Unions Love It
✅ Responsive Design: Works seamlessly on any smartphone or tablet.
✅ Custom Branding: Upload logos, set brand colors, and tailor the member experience.
✅ Real-Time Scheduling: Automatically syncs with staff calendars and updates availability.
✅ Data Insights: Track booking trends and member demand with integrated dashboards and reports.
Connected to the Full Better Lobby Suite
The Mobile Booking Tool is just one piece of the puzzle. It integrates with:
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Flexible Branch Video Appointments
This means members get a smooth, consistent experience—no matter how they check in.
Key Takeaway
Mobile isn’t just the future—it’s the now. Better Lobby’s Mobile Booking Tool gives your credit union the power to serve members where they are: on their phones and in control.
Want to see how it works? Let’s talk.
The following section is the original post from August 2014. While some product names and screenshots may be outdated, we’ve kept it here for historical reference.
We are pleased to announce the launch of our Mobile Booking Tool. The Tool conveniently extends our Branch Appointment Calendar to the Mobile/Web channel so that members can book their own appointments on-line. It’s built specifically for Credit Unions.
It’s easy for members to use; through an intuitive design, they are guided to appointment topic (i.e. auto loan), branch of choice, date, time, and even staff member selection. Because the software was built with best-of-breed responsive design technology that ensures that page content automatically displays correctly, the credit union can support every smartphone and tablet on the market with a small number of web pages.
Rick Poulton, President of Better Branches, states that “We are convinced that the importance of providing easy access to one-on-one appointments with staff will only grow as members increase their use of mobile devices to manage their finances and organize their lives.”
Learn more about Mobile Appointment Booking Tool