About Better Branches CUSO
Better Lobby Articles
Better Lobby News Releases

Better Lobby Features & Components

Better Lobby is available as a licensed application installed in your data center OR as an ASP-hosted service. Designed for financial institution branches with six or more staff, Better Lobby is normally used by the first staff member to greet the arriving visitor. When teller services are used first, Better Lobby makes for an elegant hand-off from teller to platform staff. In fact, any staff member in the branch may add a visitor to the lobby queue to ensure high levels of customer service.

Better Lobby enables you to quickly improve lobby efficiency because it:

• Requires very little effort to learn and use
• Encourages best work practices and enables superior customer service
• Provides immediate benefits to staff at all levels of the organization
• Provides real time reporting – what is happening in the branch right now!
• Helps establish and monitor employee performance standards
• Actively discourages bad practices (i.e. “cherry picking” easy service requests)
• Is affordable and easy to set up and administer
• Integrates with your organization’s host and other system and uses current technology
• Produces an attractive return on investment (ROI) – pays for itself in months, not years

Click here to request a demonstration and price quote for your organization

Sample Better Lobby Screens:

Main lobby queue, as seen by branch staff



Real-time management reports (example shown is one of 4 reports available)

Lobby Service History Reports

Learn more...
Better Lobby Overview
Better Lobby Benefits to Users
Better Lobby Costs
Do I need a lobby management tool?