- Speeds up service
- Improves staff performance
- Encourages referrals
and cross-selling
- Increases managerial
control
- Affordable and easy to use
- Improves client
satisfaction
- Shortens time required
to serve
- Increases staff
accountability
- Increases staff
performance
- Reduces
management effort
- Affordable
and easy to use
- Increases front-line sales
- Increases staff accountability for offer handling and results
- Builds client-loyalty
- Affordable, easy to use
- Does NOT require MCIF system
- Improves service reliability
- Reduces service cost
- Encourages compliance
- Reduces training cost
- Facilitates further
improvement
- Increases sales
- Builds client loyalty
- Increase products/client
- Rapid ROI
