- Speeds up service
- Improves staff performance
- Encourages referrals
and cross-selling
- Increases managerial control
- Affordable and easy to use
- MOBILE compatible
- Improves member service
- Increases teller utilization.
- Helps manage variations in teller traffic.
- Measures teller "busyness".
- Reduces teller staffing cost.
- Provides branch presence in mobile channel
- Helps branch visitors avoid busy times
- Shifts some branch traffic to non-peak times
- Builds traffic at under-utilized branches
- Enhances your image
- A "high tech, high touch" differentiator
- Matches staff to anticipated demand
- Respond to changing branch volumes
- Controlling/reducing labor cost.
- Meet service standards
- Reduce scheduling effort
- Improve service without increasing cost.
- Increases front-line sales
- Affordable, easy to use
- Does NOT require MCIF system
- Increases staff accountability
- Builds client-loyalty
